You can book appointments via our online agenda, You will receive a confirmation email. The therapist can call you afterwards if the scheduled appointment can not take place. You can also book appointments by telephone. You can reach us at the number 03/231.54.01 on weekdays from 9 am to 5 pm. If we do not answer the telephone it's because we're unable to interrupt the ongoing treatment, please leave a message on our answering machine, we will call you back as soon as possible. If you are already familiar with your therapist, you can also call or text your therapist's mobile number.
Please be on time (5 minutes before the start) for the treatment, so you can fully enjoy the reserved time! Please also bring a sticker from your health insurance.
Cancelling your appointment
We ask you to inform your therapist at least 24 hours in advance via his/her mobile number if a scheduled appointment can not take place. A consultation that is canceled less than 24 hours in advance will be charged in full.
Rates and refunds
The physiotherapy treatment takes 30 minutes, and you pay per session in cash or via a mobile payment application (bancontact app, payconiq and the like). The unconventional therapists use the predetermined rates of the professional organization (Axxon). These are € 27 for a cabinet treatment and € 28 for a home visit. If you have a preferred scheme/omniostat (xx1/xx1 on the sticker of your health insurance) at the health insurance, you must indicate this and then the conventional rates apply. For a treatment, the conventional therapists apply the predefined rates of the Riziv: € 25 per 30 minutes of treatment in the clinic and € 26.13 for a treatment at home, more information about the home visit can be found on this page. If the treatment is prescribed by a doctor, a reimbursement is provided by the designated health insurance companies.
At the end of your treatment series or after a maximum of 9 sessions we will give you a certificate for the health insurance. This certificate is given up to 3 months after your last treatment, so indicate in good time if you want to stop or interrupt the treatment.
In some cases, a higher rate may be used by the therapist. This may be the case if you take the initiative to be treated after 7 pm or on the weekend. This is not a strict rule, the physiotherapist can make the choice whether or not to use the normal rate.
Treatment at home
To arrange a home visit, you must contact us by telephone. A home visit can be arranged under certain conditions. These conditions are:
You yourself are not mobile enough to realize the transfer to practice. This can be the case, for example, after an orthopedic intervention or several severe disorders.
When you are back mobile enough to make the transfer to practice, the treatment will be continued there.
These estimates are made by you and the therapist together.